Administrative Office
Phone:
(802) 540-2468
101 Queen City Park Road
Burlington, Vermont 05401
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Hours of Operation:
Monday-Friday: 9:00 AM–4:00 PM
Downtown Transit Center
Phone:
(802) 540-1703
100 Cherry Street
Burlington, Vermont 05401
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Hours of Operation:
Monday-Friday: 8:00 AM–7:00 PM, Ticket Window closes at 5:00 PM
For general comments, questions, or concerns, email us at info@ridegmt.com or call 802-540-2468. Our fax number is 802-864-5564. You may also contact us through the Vermont Relay Service (711). For contact with specific members of our staff, please call 802-540-2468, and your call will be directed accordingly.
Have questions, suggestions, or other feedback?
Fill out our Inquiry | Feedback form.
If you would like to submit a comment or complaint about a specific incident, please complete the Customer Comment | Complaint Form.
Lost & Found
Small items lost on the bus may be picked up the next day after 10:00 AM at the Downtown Transit Center. Large items, like bikes, may be picked up after 9:00 AM at the GMT Administrative Office. Call 802-540-2468 to be sure your item(s) have been found— items are kept for 30 days. Green Mountain Transit is not responsible for items left on buses.
Bus Stop and Amenity Request Form
If you have a request regarding a GMT-owned bus stop or amenity (shelter, bench, etc.), please fill out this form as completely as possible. After you have filled it out, a GMT staff member may contact you if further information is needed.
Requests are assigned to the appropriate department once received. GMT will address maintenance requests like cleaning or repair in a timely fashion with priority given to safety concerns. Requests for amenities to be added, moved, or removed will be evaluated by staff who will communicate with you when GMT has reached a decision.